Frequently asked questions

Both. Pricing is set by the instructor or institution and depends on the course, category, and whether it's included in a subscription or a business plan. You'll always see the price clearly before you enroll.

Credit and debit cards, digital wallets, and bank transfer are supported everywhere. Institutions can also pay by invoice, and additional local payment methods are enabled depending on your region.

Yes, within the refund window defined by the course or plan's policy, shown to you at checkout. Submit a refund request from your order history and our support team handles it directly.

You won't qualify for a refund once a certificate has been issued, once you've completed a significant portion of the course, or once the refund window listed at purchase has closed.

Yes. Alongside single-course purchases, Drosly offers learner subscriptions, bundled content packages, and custom business pricing for institutions buying seats at scale. Contact sales for a plan tailored to your team size.

Most individual course purchases include lifetime access. Subscription and business-plan access runs for as long as the subscription or contract stays active — check the specific course or plan page for the exact terms.

Yes. Drosly works on desktop, tablet, and mobile through any modern browser, and your progress syncs automatically across devices.

When an instructor enables it, yes — downloadable resources like PDFs, worksheets, and attachments are available directly from the lesson page. Video streaming itself requires an internet connection.

Refresh the page, check your connection, and try a different browser or device. If the issue continues, contact support with the course name and lesson — most playback issues are resolved within one business day.

Yes — that's the core of the platform. Corporate L&D teams use Drosly to onboard employees, run compliance and skills training, manage licenses centrally, and pull reporting on completion and performance, all from one company account.

Setup covers account configuration, importing your team or learner list, activating your plan, configuring access and permissions, and a guided walkthrough with our team so your training rollout starts smoothly.

Yes. Assign licenses, organize learners into teams or departments, track individual and group progress, and manage everyone centrally from a single company dashboard.

Yes. Business clients can build private cohorts, restrict content to an internal catalog, and structure custom learning paths mapped to specific roles or departments.

Yes. Drosly supports multi-branch and multi-department structures under one parent account — each branch, campus, or department can have its own courses, staff, and learners while your head office keeps consolidated reporting and billing across all of them.